In a crisis, which mobility functions should be safeguarded as a priority, and who should make the decisions? In her interview at the Movin’On Summit 2026, Chantal Jouanno, Managing Director, Energy Utilities at Accenture, puts these two questions at the heart of adapting transport systems.

To identify what could disrupt a service, she calls for manufacturers, infrastructure operators and energy supply stakeholders to come together. This dialogue should help identify shared vulnerabilities and define the functions whose continuity is vital. Each stakeholder can then prepare its response with an understanding of the decisions others will need to make.

Over the next 18 months, Chantal Jouanno hopes this preparation will deliver tangible results. She points to clearly assigned decision-making responsibilities, crisis scenarios studied in advance and tools available to support rapid decisions. The aim is to be able to mobilise these resources from the first hours of a disruption.